Should the customer wish to make a change to their booking:
– Bookings can be amended (date, time or number of people) up to 7 days prior to the original booking date. Any adjustments are subject to availability.
– Cancellations, reductions in numbers and/or no-shows on the day under 7 days prior to the booking date will result in the full cost being due.
– A refund of a Southdown gift voucher will incur a 25% deduction to cover an administrative fee.
Should Southdown wish to make a change to your booking, the customer has the option to:
1) a full refund of any deposit paid or
2) move their booking to an alternative time or date.
Any deposit already paid will be transferred to the new time/date.
Southdown cannot be held responsible for any other out-of-pocket expenses incurred by the customer due to unforeseen changes and/or cancellations.