FAQ

SHOP

What’s the direct phone number for the shop?

01903-874050

When are you open?

We are open Wednesday to Sunday all year round, including bank holidays

What are your opening hours?

Wednesday to Saturday 9 a.m. to 5.30pm (summer) and 9 a.m. to 4.30pm (winter).

Can I come outside of opening hours?

Yes by pre-arranged appointment only

Do you open in evening?

We have late night practice once a week on a Thursday from May to end August, close at 8 p.m.

Do you accept cards and cheques?

We accept all cards except American Express, cheques with valid bank card and cash.  You can also arrange a bank transfer direct to our account if required.

Refunds, how are they handled?

Valid receipt must be produced, no receipt no refund.  If you have purchased using a card, the refund must be made back to your card.  Note:  No refunds on cartridges/ammo or custom items.

Can I buy cartridges/ammo without my shotgun/firearms certificate?

No

Can I store guns at the club?

Yes, we offer short or long-term storage, ask reception or the gun room for more info.

Do we stock metallic firearms ammo?

Yes we stock a range of ammo, from .17hmr all the way to .338 winmag.  Other calibres available on request

Can I make a special order?

Yes, all special orders must be paid for in full, up-front

Do you sell cartridges?

Yes, .410 through to 12gauge, including clay and game, plastic and fibre WAD

Can I return cartridges or ammo for exchange/refund?

Unfortunately due to legislation we do not accept refunds or exchanges, so please ensure you are purchasing the right ammo before completion of transaction.

What PPE do you stock?

We stock a range of hearing and eye protection to suit all budgets.

Do you offer moulded hearing protection?

Yes, please contact Aaron for more information 01903-874050 or aaron.jackson@southdowngunclub.co.uk

What clothing ranges do you stock?

In full time stock we have Jack Pyke and Beretta.  Ridgeline is available to order, along with Harkila and Seeland.